Food Carryout & Delivery - Market Research, Industry Trends, Market Share, Consumer Insights
Published: 05/01/2020 Pages: 196 Full Study Price: US$ 3,995
This report focuses on carryout and delivery of prepared meals and food. Included order fulfillment methods are:
- curbside pickup
- drive-thru orders
- drive-thru pickup
- in-house delivery
- in-store/on-premises pickup
- in-store/on-premises purchase
- shipping
- third-party delivery
The food carryout and delivery industry is broad. Establishments selling prepared meals for carryout or delivery included in this report are:
- quick service restaurants (e.g., McDonald’s, Subway, Dairy Queen, Taco Bell, Chick-fil-A, Wendy’s, KFC, Domino’s, and Starbucks)
- fast casual restaurants (e.g., Chipotle, Boston Market, Panera Bread, Five Guys, Bruegger’s Bagels, Noodles & Co, and Jimmy John’s)
- full service restaurants, cafeterias/buffets, and bars (e.g., TGI Fridays, Applebee’s, Chili’s, Olive Garden, PF Chang’s, Black Bear Diner, Dave & Busters, Miller’s Ale House, Buffalo Wild Wings, and Golden Corral)
- other foodservice establishments (e.g., hospitals, schools, nursing homes, assisted living centers, prisons, catering companies, museums, hotels, motels, cruise ships, stadiums, arenas, zoos, movie theaters, carnivals, and amusement parks)
- retail establishments, which encompass grocery stores, mass marketers, warehouse clubs, and convenience stores (e.g., Kroger, Safeway, Walmart, Target, Costco, Sam’s Club, 7-Eleven, Circle K, and Pilot Flying J)
- direct marketers and other meal providers (e.g., co-ops, farmers’ markets, and meal delivery/mail order companies)
- third-parties/off-premises entities preparing or delivering food on behalf of these venues (e.g., ghost kitchens and third-party delivery services such as Instacart, Grubhub, and DoorDash)
Foods and beverages included in the scope of this report are carryout and delivery of:
- any food and beverage sold by foodservice operations/venues such as restaurants, cafeterias, bars, hotels, stadiums, and movie theaters
- site-cooked/prepared, ready-to-eat or ready-to-heat foods and beverages from retailers
- fresh prepared meals sold via direct marketers/mail order companies/delivery companies in single servings or family servings that are ready-to-eat or ready-to-heat, including refrigerated items and items that are flash-frozen for shipment
Table Of Contents
- Executive Summary
- Expanding Availability of Carryout and Delivery: COVID-19 and Beyond
- Foodservice Packaging Opportunities
- Key Consumer Trends
- Scope
- Market Size and Forecast
- Highlights
- Total Foodservice Revenues by Type of Establishment
- Scope
- Forecast
- Table Foodservice Revenues by Type of Establishment, 2014-2019, 2020E, and 2024P (billion dollars)
- Foodservice Revenue by Dine-In vs. Off-Premises Dining
- Scope
- Forecast
- Table Foodservice Revenues by Type of Establishment, 2014-2019, 2020E, and 2024P (billion dollars)
- Historical Food Carryout and Delivery Market
- Scope
- Historical Trends
- Table Food Carryout & Delivery Historical Market, 2014-2019 (billion dollars)
- Food Carryout and Delivery Market Forecast
- Table Food Carryout & Delivery Forecast, 2019-2024 (billion dollars)
- Food Carryout and Delivery Market by Retailer Category
- Third-Party Delivery Sales
- Ordering Platforms
- Highlights
- In-Person Purchases for Carryout
- Restaurant Orders
- Grocery Orders
- Third-Party Ordering vs. In-House Ordering
- In-House Purchases for Takeout or Delivery
- Third-Party Restaurant Purchases for Takeout or Delivery
- Third-Party Retailer Ordering
- Online & Mobile Ordering
- Restaurant Ordering
- Grocery Ordering
- Phone Ordering Remains Important For Small, Independent Restaurants & Older Consumers
- Consumer Use & Attitude Trends
- Highlights
- Eating Food For Carryout or Delivery Is Well-Established and Rising
- Table Consumer Use of Convenience Foodservice Options, 2019 (percent)
- Rising Number of Consumers Who Consume Pre-Cooked Meals
- Table Consumption of Store-Made, Pre-Cooked Meals, 2014-2019 (percent of adults)
- Preference For Fresh, Healthy, or Home-Cooked Meals Is Falling in Favor of Convenient Food Options
- Table Consumer Opinions About Food, Diet, and Convenience, 2014 vs. 2019 (percent of adults)
- Consumers Are Now More Likely to Have Positive Opinions About Fast Food
- Table Consumer Opinions About Fast Food, 2014 vs. 2019 (percent of adults)
- Use of Restaurants Has Remained Relatively Stable
- Table Use of Restaurants and Online Grocery Delivery Services, 2014-2019 (percent of adults)
- More Consumers Report Being Frequent Visitors of Restaurants, Grocery Stores, and Convenience Stores
- Table Number of Times Visited/Shopped at Venue in the Last 4 Weeks/30 Days, 2014-2019 (percent of adults)
- Trends and Opportunities
- Highlights
- Convenience the Ultimate Selling Point for Busy Consumers
- U.S. Online Grocery Shopping Well Behind Other Countries, but There Are Opportunities for Prepared Meals
- Breakfast vs. Lunch vs. Dinner vs. Non-Peak Hours
- Orders at Peak Dining Hours Can Be Supplemented by Third-Parties
- "Dark Kitchens" or "Ghost Kitchens" Can Increase Operational Efficiency
- Using Dine-In Experiences to Boost Takeout Sales
- FDA Common Sense Nutrition Disclosure Act Makes Nutrition Information Easier to Get for Restaurant Dine-In, Delivery, or Carryout
- Convenience Used to Mean Unhealthy Foods, but Restaurant Foods Are Getting Healthier and Even Emphasizing Clean Label Traits
- Direct Sellers and Home Delivery Companies Are Increasing Shareand Tackling Niche Health Food Markets
- Table Selected Meal Delivery Services by Date Founded, Services Offered, and Geographic Area Served
- Local and Regional Meal Delivery Companies Are Emphasizing Local Ingredients and Compete with National Providers
- Customized Meal Delivery Catering to Special Diets and Weight Loss Plans
- Opportunity: Expansion of Carryout and Delivery Options for Children and Families
- Opportunity: Expedited Avenues for Ordering Prepared Meals from Grocery and Convenience Stores
- Opportunity: Meal Delivery and Carryout From Restaurants and Retail Stores Can Expand Food Options for Older and Disabled Consumers
- Opportunity: Multi-Channel Sales and Expanding Options for Ultimate Convenience
- Food Takeout and Delivery Market Participants
- Highlights
- Third-Party Carryout/Delivery Services
- Table Selected Third-Party Delivery Services and Years Founded
- Grubhub
- Uber Eats
- DoorDash
- Postmates
- Aggregator, Reservation, and Review Sites
- FoodBoss
- OpenTable
- Tripadvisor
- Yelp
- Quick Service Restaurants (QSRs)
- Domino's Pizza
- Starbucks
- McDonald's
- Fast Casual Restaurants
- Panera Bread
- Chipotle Mexican Grill
- Full-Service Restaurants
- Darden Restaurants (Olive Garden and LongHorn Steakhouse)
- Dine Brands Global (Applebee's and IHOP)
- Bloomin' Brands (Bonefish Grill, Carrabba's Italian Grill, and Outback Steakhouse)
- Retail Stores (Grocery Stores, Supermarkets, Mass Marketers, Warehouse Clubs, Convenience Stores, etc.)
- Kroger
- Walmart
- Costco
- 7-Eleven
- Direct Marketers and Other Meal Providers (Co-ops, Farmers Markets, Delivery Companies, etc.)
- Freshly
- Packaging Trends
- Highlights
- Types of Packaging Used in Foodservice and Carryout and Delivery
- Quick Service Restaurants
- Fast Casual Restaurants
- Full-Service Restaurants
- Other Foodservice Venues (Institutional Eating and Drinking Establishments, Lodging and Hospitality, Sports and Recreation, etc.)
- Retail Stores (Grocery and Convenience Stores, Warehouse Clubs, Mass Retailers, etc.)
- Other Retailers (Co-Ops and Farmers' Markets, Direct Marketers and Mail Order/Delivery Companies, etc.)
- Bring Your Own Container/Reusable Packaging
- Sustainability Issues
- Improving Environmental Profiles by Using Recyclable/Sustainable Packaging
- Single-Use Products Being Used More for Sanitary Reasons Due to COVID-19
- Tamper Evident Packaging for Safety and Peace of Mind
- Consumer Packaging Insights
- Environmental Attitudes
- Table Consumer Opinions on Recycling & Packaging, 2009, 2011, 2013, 2015, 2017, and 2019 (percent)
- Table Consumer Attitudes on Recycling Packaging and Single-Use Plastics, 2019 (percent)
- Opinions on Packaging and Serviceware in Foodservice
- Table Consumer Attitudes About Packaging & Serviceware Used in Foodservice, 2019 (percent)
- Attitudes About Straws
- Table Consumer Attitudes about Disposable and Reusable Straws and Straw Regulations, 2019 (percent)
- Environmental Attitudes
- Consumer Demographics
- Highlights
- Younger and Lower Income Consumers Are More Likely to Eat Store- Made, Pre-Cooked Meals
- Table Use of Store-Made, Pre-Cooked Meals by Age Bracket and Household Income Bracket, 2019 (percent of adults)
- Store-Made, Pre-Cooked Meals Are Most Likely to be Used by Minorities
- Table Use of Store-Made, Pre-Cooked Meals by Race/Ethnicity, Parenthood, and Gender, 2019 (percent of adults)
- Consumers with More Children or Younger Children Have More Reasons to Select Pre-Cooked Options
- Table Use of Store-Made, Pre-Cooked Meals by Number and Age of Children in Household, 2019 (percent of adults with children)
- Use of Pre-Cooked Meals Higher Among Consumers with Less Education, College Students, Unemployed, and Unmarried People
- Table Use of Store-Made, Pre-Cooked Meals by Education, Student Status, Marriage/Partnership, and Employment, 2019 (percent of adults)
- Millennials and Generation X Eat Out More and Spend More at Restaurants
- Table Money Spent at Restaurants in the Last 30 Days by Age Bracket, 2019 (percent of adults)
- Higher Income Consumers More Likely to Dine Out and Spend the Most at Restaurants
- Table Money Spent at Restaurants in the Last 30 Days by Household Income Bracket, 2019 (percent of adults)
- Men and Consumers with Children Are More Likely to Spend Large Dollar Amounts at Restaurants
- Table Money Spent at Restaurants in the Last 30 Days by Gender and Parenthood, 2019 (percent of adults)
- White Consumers More Likely to Visit Restaurants, but Most Minority Groups Are More Likely to Be High Spenders
- Table Money Spent at Restaurants in the Last 30 Days by Race/Ethnicity, 2019 (percent of adults)
- Higher Education Is Correlated with More Restaurant Spending
- Table Money Spent at Restaurants in the Last 30 Days by Education, 2019 (percent of adults)
- College Students and Full-Time Workers Spend More At Restaurants
- Table Money Spent at Restaurants in the Last 30 Days by Student and Employment Status, 2019 (percent of adults)
- Married Consumers Are More Likely to Have High Restaurant Spending
- Table Money Spent at Restaurants in the Last 30 Days by Marriage/Partnership Status, 2019 (percent of adults)
- Consumer Psychographics
- Highlights
- Women Have More Concerns About Food and Health and Tend to Cook More, Making Prepared Meals a Harder Sell
- Table Consumer Opinions on Health, Food, and Nutrition by Gender, 2019 (percent of adults strongly agreeing with statement)
- Baby Boomers Are Most Involved with Their Health and Have More Time to Prepare Food
- Table Consumer Opinions on Health, Food, and Nutrition by Age Bracket, 2019 (percent of adults strongly agreeing with statement)
- Minorities Generally Have More Health and Food-Related Concerns
- Table Consumer Opinions on Health, Food, and Nutrition by Race/Ethnicity, 2019 (percent of adults strongly agreeing with statement)
- Younger Consumers Are Busy, Sacrifice Time with Family, and Spend More Time Shopping
- Table Consumer Feelings on Family, Work/Life Balance, Shopping, and Stress by Age Bracket, 2019 (percent of adults strongly agreeing with statement)
- Younger Consumers Who Feel Lonely or Worried Eat More Convenience Food Options
- Table Worried and Lonely Consumers: Use of Fast Food & Pre-Cooked Meals, Age 18-24 and 25-34, 2019 (percent of adults)
- Coronavirus Creating Evolution in Delivery and Carryout
- Highlights
- Contactless Transactions
- Contactless Delivery & Carryout Intended to Reduce Infection Spread and to Give Peace of Mind
- Contactless and Mobile Payments Remove the Need for Signatures or Touching a Potentially Dirty Terminal
- Will Contactless Transactions Land With Customers?
- People Are Cooking More and Changing How They Shop for Groceries While Stuck at Home: What Does This Mean for Food Takeout and Delivery?
- Free Delivery and Other Promotions Offered Temporarily by Big Chain Restaurants to Stimulate Sales Amid Dine-In Closures
- Independent Restaurants Offering More Carryout & Delivery Options
- Family Meal Portions Becoming the Focus of Many Carryout and Delivery Options at Restaurants