• What Is A Foodservice Establishment Today?
• Drawing the Line Becomes More Difficult
• At-Home Cooking Losing Ground
• Variety, Quality of Take-Out Gaining Importance
• Meals Adjust to 24/7 Lifestyles
• Less Time in the Kitchen
• Eating In with Takeout
• Opportunities for C-Stores
• Table 1-1 Percentages of Consumers Who Agree that Having Carryout or Delivery Meals Means They Have More Time to Spend on Other Activities
• Fresh Prepared Food Sales, and Competition, Grows
• Table 1-1 U.S. Household Annual Food Expenditure Away from Home (in $)
• Food Stores
• Alternative Channels
• Restaurant Foodservice Market
  • Carry-Out The Driving Force of Restaurant Sales Growth
  • Table 1-2 Average Spending Per Person by Dining Type, 2003
  • “Untapped Opportunity” for Restaurant-Prepared Food
  • Table 1-3 Takeout Food Market in the U.S: 2005 Forecast by Market Percentage
  • Traditional Table Service Operators Struggling in Carry-Out
  • Table 1-4 Percentage of Consumers Who Say They Do Not Dine Out or Purchase Takeout/Delivery Food as Often as They Would Like
  • Table 1-5 Some Restaurant Strategies to Attract Takeout and Home Meal Replacement Customers
  • Table 1-6 Percentage of Quickservice Restaurant Operators Offering Drive-Through Service and Option to Pay with Credit Card
  
  
• Supermarkets, Grocery Stores and Supercenters
  • Traditional Supermarkets Losing Ground
  • Foodservice, Home Meal Replacement Bright Spots for Grocers
  • Food Retailing Second Largest Venue for Prepared Food
  • Supermarket Deli a Routine Stop On the Way Home
  • Figure 1-1 U. S. Takeout by Channel, 1996 and 2004
  • Labor Complicates Foodservice Offerings
  • Table 1-7 Fresh-Cut Salad Sales in U.S. Supermarkets, 1996-2004
  • Figure 1-2 Sales of Fresh-Cut Produce in Supermarkets 2004
  • Expanding Deli/Prepared Foods Real Estate
  • Table 1-8 Sales Performance of Supermarket Delicatessen Departments, 2000-2003, by Percent Sales Change
  • Table 1-9 Sales Performance in Self-Service Delicatessen Categories in Supermarkets, by Product Type, 2000-2003
  • Table 1-10 Supermarket Sales Performance in Frozen Prepared Foods, by Product Type, 2000-2003
  • Table 1-11 Sales Performance in Prepared Food—Ready to Serve--in Supermarkets, by Product Type, 2000-2003
  • Fresh-Made Sandwiches a Potential Growth Category
  • Foodservice Offerings Could Improve Quality of
  • Shopping Experience
  
  
• Cross-Channel Combos: Bakery and Market Cafés
  • Table 1-12 Performance of Bakery Café Chains, 2002-2003
  
  
• Convenience Stores
  • Foodservice Nearly $13 Billion in C-Stores
  • Table 1-13 Convenience Store Foodservice: Branded Fast-Food Chains in C-Stores—Percentage of C-Store Operators Offering the Brand, 2004
  • One-Third Offer “Branded” Foodservice
  • Floor Space Dedicated to Foodservice Varies
  • Table 1-14 Convenience Store Foodservice: Percent of Operators Offering Proprietary Foodservice Features—
  • Table 1-15 Convenience Store Foodservice: On-site Baked/Cooked Proprietary Products
  • Table 1-16 Convenience Store Foodservice: Branded Fast-Food Chains in C-Stores—Percentage of C-Store Operators Offering the Brand, 2003
  • Table 1-17 Convenience Store Foodservice: Proprietary Foodservice Features—Percent of Operators Offering 2004
  • Table 1-18 Convenience Store Foodservice: On-site Baked/Cooked Proprietary Products 2003
  • Table 1-19 Convenience Store Foodservice: Services Offered by Region (%), 2003
  • Table 1-20 Convenience Store Foodservice: Services Offered by Company Size (%) 2004
  • Teens Can Be An Important Customer Segment
  • Accommodating the “24/7” Consumer
  
  
• Nontraditional Foodservice Venues
  • Table 1-21 Foodservice Sales in Nontraditional Venues, 2002
  • Variations in Consumer Attitudes About Eating by Retail Channel
  • Table 1-22 Shopper Indices by Retail Channel for Agreement with Statement: Try to Eat Healthier Foods These Days
  • Table 1-23 Shopper Indices by Retail Channel for Agreement with Statement: Like Trend Toward Healthier Fast Food
  • Table 1-24 Shopper Indices by Retail Channel for Agreement with Statement: Don’t Have Time to Prepare/Eat Healthy Meals
  • Table 1-25 Shopper Indices by Retail Channel for Agreement with Statement: Fast Food Fits My Busy Lifestyle
  • Table 1-26 Shopper Indices by Retail Channel for Agreement with Statement: Often Eat Store-Made, Pre-Cooked Meals

Chapter 2 The Competitive Situation

• Table 2-1 Takeout Sales Items by Channel in 2000—in Billions of Dollars
• A Steep Learning Curve
• Table 2-2 Takeout Performance of Eight Restaurants in 2001, by Restaurant Business Service Quality Ranking
• Applebee’s
• Upfront Research on Packaging
• Promoting “Carside to Go”
• Ruby Tuesday
• Outback Steakhouse
• Bob Evans
• Bennigan’s
• Famous Dave’s of America
• Chili’s
• Restaurant Foodservice Takeout and Delivery:
• Limited Service Restaurants and QSRs
• Carry-Out Patrons Prefer Dinner as a Purchase Occasion Table 2-3 Quick Service Restaurants: All Dining Occasions versus Carryout Occasions, 1998-2003
• McDonald’s
• Wing Zone
• Subway and Quizno’s
• Boston Market
• Pizza Time
• The Battle of Breakfast
• Table 2-4 Selected Limited Service Chain Restaurants Ranked by 2003 U.S. Takeout Sales
• Restaurant Foodservice Takeout and Delivery: Full Service, Casual Dining, Fine Dining and Family Restaurants
• High Costs Limit Delivery Options
• Table 2-5 What Full-Service Restaurants’ To-Go and Delivery Customers Would Have Eaten Otherwise
• Table 2-6 Selected Full Service Chain Restaurants Ranked by 2003 U.S. Takeout Sales
• Catering
• Supermarkets, Dollar Stores and Supercenters
  • Foodservice Expansion Helps Supermarkets Fight Back
  • Bundling Products Another Approach
  • Building Up Takeout
  • Trend Profile: H.E. Butt
  • Trend Profile: Harris Teeter
  • Trend Profile: Wegmans
  • Looking to Restaurants for Inspiration
  • Sandwiches: An Untapped Market
  • Table 2-7 Households Visiting Alternative Food Channels in 2001
  • Table 2-8 Henny Penny Corporation’s Recommended Carryout Menu for Supermarkets
  • Market Cafés and Bakeries
  • Chef and Convenience Combo
  • Convenience Stores
  • 11-Jul
  • Sheetz
  • Gourmet Food Retailers
  • Coffee Bars

Chapter 3 The Consumer

• Who Cooks?
• Table 3-1 Percent of Individuals Who Say They Eat Meals by Themselves “Every Day or Most Days”
• Parents Prime for Take-Out
• A Portrait of the QSR Carryout Diner
  • Table 3-2 Quick Service Restaurant Carryout Customers in 2001
  • Table 3-3 Quick Service Restaurant Carryout Customers in 2003
  
  
• The Takeout/Carryout Diner
  • Table 3-4 Factors Affecting Consumer Demand for Restaurants and Takeout
  • Table 3-5 Percentage of Consumers Who Use E-mail, the Internet or Cell Phones to Place an Order
  • Table 3-6 Consumer Interest in Using Selected Options at QSR Drive-Through Windows: Percent of Consumers Likely to Use Option
  • Table 3-7 Percentages of Adults Who Would Use a Drive-Through if Offered as a Full-Service Restaurant Option
  
  
• Simmons Analysis
  • Table 3-8 Demographic Characteristics of Adult Consumers who Report that they “Really Enjoy Cooking”
  • Table 3-9 Demographic Characteristics of Adult Consumers who say the Kitchen is the Most Important Room in Their Home
  • Table 3-10: Demographic Characteristics of Adult Consumers who say that Easy to Prepare Foods are Their Favorite
  
  
• “Resisting” Easy-to-Prepare Meals
  • Table 3-11 Demographic Characteristics of Adult Consumers who say They Did Not Use Fast-Food and Drive-In Foodservice in the Last 30 Days
  • Table 3-12 Demographic Characteristics of Adult Consumers who say They Don’t Have Time to Prepare and Eat a Healthy Meal
  • Table 3-13 Demographic Characteristics of Adult Consumers who say that Grocery Shopping is a Bore
  • Table 3-14 Demographic Characteristics of Adult Consumers who say They Used Fast-Food and Drive-In Foodservice More than 14 times in the Last 30 Days
  • Table 3-15 Demographic Characteristics of Adult Consumers who say They Used Fast-Food and Drive-In Foodservice 6 to 13 times in the Last 30 Days
  • Table 3-16 Demographic Characteristics of Adult Consumers who say They Used Fast-Food and Drive-In Foodservice 1 to 5 times in the Last 30 Days
  • Table 3-17 Demographic Characteristics of Adult Consumers who say that Fast Food Fits Their Busy Lifestyle
  • Table 3-18 Demographic Characteristics of Adult Consumers who say that Eating Fast Food Helps Them Stay in Budget
  • Table 3-19 Demographic Characteristics of Adult Consumers who say They Prefer Fast Food to Home Cooking
  • Table 3-20 Demographic Characteristics of Adult Consumers who Think that Fast Food is All Junk
  
  
• Young and Old Eat Store-Made Meals
  • Table 3-21 Demographic Characteristics of Consumers who say They Like the Trend Toward Healthier Fast Food
  • Table 3-22 Demographic Characteristics of Consumers who say They Often Eat Store-Made Precooked Meals
  • Table 3-23 Demographic Characteristics of Adult Consumers who say that Frozen Dinners have Little Nutritional Value
  • Table 3-24 Demographic Characteristics of Adult Consumers who say They Try to Eat Gourmet Food Whenever They Can
  • Table 3-25 Demographic Characteristics of Consumers who say They Rarely Sit Down to a Meal Together at Home

Chapter 4 Teens and Foodservice

• Overall Patterns of Teens and Foodservice
• College Students Strong Resisters of Fast Food
• Table 4-1 Foodservice Customers in Convenience Stores: Adults and Teens, by Gender
• Table 4-2 Foodservice Customers in Convenience Stores: Frequency of Purchase in Last Month, Adults and Teens
• Table 4-2 Foodservice Customers in Convenience Stores: Consumers by Age and Region, Adults and Teens
• Table 4-4 Foodservice Customers in Convenience Stores: Where Food is Consumed, Adults and Teens
• Table 4-5 Foodservice Customers in Convenience Stores: Time of Day of Most Recent Purchase, Adults and Teens
• Table 4-6 Foodservice Customers in Convenience Stores: Types of Food/Foodservice Purchase in Past Month, Adults and Teens
• Table 4-7 Foodservice Customers in Convenience Stores: Most Important Attributes When Purchasing Foodservice, Adults and Teens
• Table 4-8 Foodservice Customers in Convenience Stores: Brand of Fast Food Purchased at a C-store in the Past Month, Adults and Teens, 2004
• Table 4-9 Foodservice Customers in Convenience Stores: Time of Day of Last Branded Food Purchase, Adults and Teens
• Table 4-10 Foodservice Customers in Convenience Stores: Most Important Attributes When Purchasing Branded Fast Food, Adults and Teens
• Table 4-11 Foodservice Customers in Convenience Stores: Comparison of Branded Fast Food Purchased in C-store with Full-Service Branded Fast Food, Adults and Teens
• Table 4-12 Foodservice Customers in Convenience Stores: Foodservice Cross-Purchase Behavior, Adults and Teens