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The American Value Shopper in a Down Economy: Demographic, Marketing, Retailing and Consumer Insights to Sustain Brand Loyalty in a Down Economy
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Jun 1, 2008
177 Pages - Pub ID: LA1792254
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Chapter 1 Executive Summary
- Scope of Report
- Report Methodology
- Value Shopper & Others Defined
- The Current Economic Landscape
- Growth Slows, Economic Future Uncertain
- Figure 1-1 Percentage Changes in U.S. Current-Dollar GDP, Real GDP and the GDP Price Index, 2002-2008 (%)
- U.S. Consumer Spending Trends and Attitudes
- 77% Lack Confidence in Economy
- Table 1-2 Percentage of Adults Who Responded Positively to Economy-Related Statements, Month Over Month, October 2007-April 2008
- (U.S. adults)
- Prime Consumers Are Tightening Purse Strings
- Table 1-3 Average Household Income of Adults Who Plan to Decrease Spending, Year Over Year, April 2003-April 2008 (U.S. adults)
- Less Educated More Dramatic, More Educated More Sensitive
- Table 1-4 Adults Who Plan to Decrease Spending, by Level of Education Year Over Year, April 2003-April 2008 (Percent)
- Homeowners Running Scared
- Table 1-5 Adults Who Plan to Decrease Spending by Residential Status Year Over Year, April 2003-April 2008 (Percent)
- Older Adults Increasingly Likely to Reduce Spending
- Table 1-6 Adults Who Plan to Decrease Spending, by Age Range Year Over Year, April 2003-April 2008 (Percent)
- Potential Consumer Spending Shifts by Category
- The Biggest Losing Categories are
- Table 1-7 U.S. Adults Who Plan to Decrease Spending in: Sporting Goods, Women’s Dress Clothing, Men’s Dress Clothing, Children’s Toys, CDs/DVDs/Videos/Books, and Various Home Goods April 2003-April 2008 (U.S. adults)
- Retail Channel Gains in Specific Product Categories
- Table 1-8 Selected Retail Channel Preferences by Product Category: Adults Overall, April 2003- April 2008 (U.S. adults)
- Increased Interest in Savings May Be Boon for Internet Shopping
- Table 1-9 Selected Retail Channel Preferences by Product Category: Adults Overall, April 2003- April 2008 (U.S. adults)
- Retail Channel Preferences Are Eroding
- Figure 1-10 Percentage of Adults With No Retail Channel Preference by Product Category: April 2003 vs. April 2008 (U.S. adults)
- Value Shopper Demographics
- The Average Value Shopper: Affluent and Educated
- The Extreme Value Shopper Splits Between Young and Old
- Demographic Profile of Entertainment and No Interest Shoppers
- Value Shopper Attitudes
- Value Shoppers Outgoing, Adventurous
- All New, All The Time
- Research
A Reward In Itself?
- Ask Me, I Know
- Quality Across the Board
- Going On A Value Hunt
- Shop for Joy
- Brand Savvy
- Highly Aware of Advertising
- Image May Be Everything to XVS
- Table 1-11 Statements Indicating Outgoing, Adventurous, and Unique Attitudes, Fall 2007 (index)
- Value Shopper Selected Retail Preferences
- Retailer Categories: Value Shoppers Show Consistently Higher Penetration than Total Population
- Table 1-12 Type of Retailer Shopped Last Four Weeks by Shopper Type, 2007 (%)
- Wal-Mart Tops the List of Retailers
- Table 1-13 Top 10 Department, Discount, Children’s Toy, Clothing and Footwear Store: Shopped Last Four Weeks by Shopper Type, 2007 (%)
- Average Value Shoppers Get Around
- Table 1-14 Shopping Outlet Preferences of Average Value Shoppers, 2007 (%)
- Extreme Value Shoppers More Focused on Necessities
- Table 1-15 Shopping Outlet Preferences of Extreme Value Shoppers, 2007 (index)
- Entertainment and No Interest Shopper Store Preferences
- Looking Ahead
- Higher Unemployment, Tighter Credit Likely
- Importance of Reaching Out to All Types of Value Shoppers
- Opportunity for Marketers to Learn and Innovate
- Not Just About Price, but It May Seem So
- Added Value of Sustainability Keeps Growing
- There’s Value in Company Values
- Coupon Use likely to Rise
- Sampling to Boom
- Word-of-Mouth: Added-Value for Marketers and Consumers
- Leveraging the Internet
- Private Labels May Be the Lucky Ones
Chapter 2 The Current Economic Landscape
- Overview
- 2008 Real GDP Growth Forecasted at a Meager 0.9%
- Figure 2-1 U.S. Current-Dollar GDP vs. Real GDP 2002-2008 (in trillion $)
- Figure 2-2 Percentage Changes in U.S. Current-Dollar GDP, Real GDP and the GDP Price Index 2002-2008 (%)
- Economic Future Uncertain
- Unemployment
- Figure 2-3 Initial Weekly Unemployment Claims, Four-Week Moving Average January 24, 1977-April 26, 2008 (in thousands)
- Figure 2-4 Average Annual Civilian Labor Force Participation Rate and Unemployment Rate 1977-2008 (percent)
- Personal Consumption Slows
- Figure 2-5 Personal Consumption Expenditures, Current-Dollar versus Real, 2000-2007 (in billions $)
- Figure 2-6 Percentage Changes in U.S. Current-Dollar PCE, Real PCE and the PCE Price Index, 2002-2008 (%)
- Consumer Prices on the Rise
- Figure 2-7 Average Annual Percent Change in the Consumer Price Index for All Items, Durable Goods, Non-Durable Goods and Services 1978-Q1, 2008 (percent)
- Food Price Increase Breaks Four Percent in 2008
- Figure 2-8 Average Annual Percent Change in the CPI for Food and Beverage, Food at Home and Food Away from Home 1978-Q1, 2008 (percent)
- Apparel Price Declines Slowing
- Figure 2-9 Average Annual Percent Change in the CPI for All Apparel, Men’s and Boys’ Apparel and Women’s and Girls’ Apparel 1978-Q1,
- 2008 (percent)
- Housing CPI Steady at Three Percent
- Figure 2-10 Average Annual Percent Change in the CPI for All Housing Items, Shelter, Fuels & Utilities and Furnishings & Operations 1978-Q1, 2008 (percent)
- Transportation Costs on the Rise
- Figure 2-11 Average Annual Percent Change in the CPI for All Transportation, Private, Public and Motor Fuel 1978-Q1, 2008 (percent)
- Other Costs Show a Mixed Trend
- Figure 2-12 Average Annual Percent Change in the CPI for Medical Care, Personal Care Products & Services and Education 1978-Q1,
- 2008 (percent)
Chapter 3 U.S. Consumer Spending Trends
and Attitudes
- Note On BIGresearch Data
- Faith No More: 77% Lack Confidence in Economy
- Table 3-1 Percentage of Adults with Little or No Confidence in Short-Term Prospects for the Economy, Month Over Month, October 2007-April 2008 (U.S. adults)
- Table 3-2 Percentage of Adults with Little or No Confidence in Short-Term Prospects for the Economy, Year Over Year, April 2003-April 2008 (U.S. adults)
- Realistic Spending Sets In
- Table 3-3 Percentage of Adults Who Are More Practical or Realistic in Their Purchases, Month Over Month, October 2007-April 2008 (U.S. adults)
- Table 3-4 Percentage of Adults Who Are More Practical or Realistic in Their Purchases, Year Over Year, April 2003-April 2008 (U.S. adults)
- Consumers Consistently Decreasing Spending
- Table 3-5 Percentage of Adults Who Are Planning to Decrease Spending, Month Over Month, October 2007-April 2008 (U.S. adults)
- Table 3-6 Percentage of Adults Who Are Planning to Decrease Spending, Year Over Year, April 2003-April 2008 (U.S. adults)
- Financial Realism Means Cutting Back
- More Paying Off Debt
- Table 3-7 Percentage of Adults Who Are Planning to Pay Down Debt, Month over Month, October 2007-April 2008 (U.S. adults)
- Table 3-8 Percentage of Adults Who Are Planning to Pay Down Debt, Year Over Year, April 2003-April 2008 (U.S. adults)
- Selected U.S. Demographics within Economic Attitudes
- Prime Consumers Are Tightening Purse Strings
- Table 3-9 Average Household Income of Adults Who Plan to Decrease Spending, Year Over Year, April 2003-April 2008 (U.S. adults)
- What About the Lower Income Shoppers?
- Higher-Income Households Quick to Respond to Change in Economy
- Table 3-10 Adults Who Plan to Decrease Spending, by Household Income Year Over Year, April 2003-April 2008 (Percent)
- Table 3-11 Adults Who Plan to Decrease Spending, by Household Income Year Over Year, April 2003-April 2008 (Number in survey of 8,000)
- Lower Educated More Dramatic, Higher Educated More Sensitive
- Table 3-12 Adults Who Plan to Decrease Spending, by Level of Education Year Over Year, April 2003-April 2008 (Percent)
- Homeowners Running Scared
- Table 3-13 Adults Who Plan to Decrease Spending by Residential Status Year Over Year, April 2003-April 2008 (Percent)
- Older Adults Increasingly Likely to Reduce Spending
- Table 3-14 Adults Who Plan to Decrease Spending, by Age Range Year Over Year, April 2003-April 2008 (Percent)
Chapter 4 Potential Consumer Spending Shifts
by Category
- Note On BIGresearch Data
- Grocery Spend (Relatively) Spared
- Table 4-1 U.S. Adults Who Plan to Decrease Spending in Groceries, April 2003-April 2008 (U.S. adults)
- Lawn & Garden, HBC and Children’s Clothing Spending Slow
- Table 4-2 U.S. Adults Who Plan to Decrease Spending in: Health & Beauty Care, Children’s Clothing and Lawn & Garden Supplies, April 2003-April 2008 (U.S. adults)
- The Biggest Losing Categories are
- Table 4-3 U.S. Adults Who Plan to Decrease Spending in: Sporting Goods, Women’s Dress Clothing, Men’s Dress Clothing, Children’s Toys, CDs/DVDs/Videos/Books, and Various Home Goods April 2003-April 2008 (U.S. adults)
- Among Adults Who Plan To Cut Overall Spending, Groceries the Least Effected
- Table 4-4 Spending Plans by Product Category: U.S. Adults Who Plan to Decrease Spending, April 2003-April 2008 (U.S. adults)
- Sporting Goods, Home Furnishings Suffer Most
- Table 4-5 Spending Plans by Product Category: U.S. Adults Who Plan to Decrease Spending, April 2003-April 2008 (U.S. adults)
- Retail Channel Preferences within Category
- Retail Channel Gains in Specific Product Categories
- Table 4-5 Selected Retail Channel Preferences by Product Category: Adults Overall, April 2003- April 2008 (U.S. adults)
- Increased Interest in Savings May Be Boon for Internet Shopping
- Table 4-6 Selected Retail Channel Preferences by Product Category: Adults Overall, April 2003- April 2008 (U.S. adults)
- Retail Channel Preferences Are Eroding
- Figure 4-7 Percentage of Adults With No Retail Channel Preference by Product Category: April 2003 vs. April 2008 (U.S. adults)
- Warehouse Clubs, Internet Draw Disproportionately Among Shoppers Who Are Curbing Spending
- Table 4-8 Selected Retail Channel Preferences by Product Category: Adults Overall vs. Adults Who Plan to Decrease Spending, April 2008
(U.S. adults)
- More Shoppers Head to Discount Stores
- Weakening Consumer Preference for Wal-Mart?
- Table 4-9 Selected Retail Chain Preferences by Product Category: Adults Overall, April 2003-April 2008 (U.S. adults)
- Table 4-10 Selected Retail Chain Preferences by Product Category: Adults Who Plan to Decrease Spending, April 2003-April 2008 (U.S. adults)
(U.S. adults)
Chapter 5 Value Shopper Demographics
- Note on Simmons Market Research Bureau Consumer Data
- Value Shopper & Others Defined
- Percentage of Population by Shopper Type
- Table 5-1 Percentage of Shoppers by Type: Average Value Shopper, Extreme Value Shopper, Entertainment Shopper and No Interest Shopper, 2003-2007 (%)
- The Average Value Shopper
- The More Affluent, Educated, the More Value Shopper Minded
- Table 5-2 Top Demographic Characteristics of Average Value Shoppers, 2007 (index)
- The Extreme Value Shopper Splits
- Extreme Value Shoppers are Younger
-
And Older
- Other XVS Demographics
- Table 5-3 Top Demographic Characteristics of Extreme Value Shoppers, 2007 (index)
- A Look at Average Value Shoppers by Household Income
- Table 5-4 Percentage of Average Value Shoppers by Household Income, 2007 (%)
- Profile of Average Value Shoppers with Household Incomes of <$50K
- Table 5-5 Top Demographic Characteristics of Average Value Shoppers with Household Incomes of <$50K, 2007 (index)
- Demographic Profile of Average Value Shoppers with Household Incomes of $50K-$99K
- Table 5-6 Top Demographic Characteristics of Average Value Shoppers with Household Incomes of $50K-$99K, 2007 (index)
- Demographic Profile of Average Value Shoppers with Household Incomes of $100K+
- Table 5-7 Top Demographic Characteristics of Average Value Shoppers with Household Incomes of $100K+, 2007 (index)
- Demographic Profile of Entertainment Shoppers
- Table 5-8 Top Demographic Characteristics of Entertainment Shoppers, 2007 (index)
- Demographic Profile of No Interest Shoppers
- Table 5-9 Top Demographic Characteristics of No Interest Shoppers, 2007 (index)
Chapter 6 Value Shopper Attitudes
- Introduction
- If Anything, A Fun Shopper!
- Table 6-1 Statements Indicating Outgoing, Adventurous, and Unique Attitudes, Fall 2007 (index)
- All New, All The Time
- Table 6-2 Statements Indicating Importance of Early Trial, Adoption and Newness, Fall 2007 (index)
- Value Shoppers as Researchers, Fact Finders and Planners
- Table 6-3 Statements Indicating Role as Researcher, Fact-Finder, Planner, Fall 2007 (index)
- Ask Me, I Know
- Table 6-4 Statements Indicating Importance of Role as Expert, Fall 2007 (index)
- Quality is Key to XVS
- Table 6-5 Statements Indicating Importance of Quality, Fall 2007 (index)
- Going on a Value Hunt
- Table 6-6 Statements Indicating Interest in Value Hunting, Fall 2007 (index)
- Shop for Joy
- Table 6-7 Statements Indicating Joy In Shopping Experience, Fall 2007 (index)
- Brand Savvy
- Table 6-8 Statements Indicating Strong Interest in Brands, Fall 2007 (index)
- Highly Aware of Advertising
- Table 6-9 Statements Indicating High Receptivity to Advertising, Fall 2007 (index)
- But Also Psychographic Pitfalls
- Table 6-10 Statements Indicating a Level of Self-Doubt, Fall 2007 (index)
- Affected by Opinions of Others
- Table 6-11 Statements Indicating Need for Outside Approval, Fall 2007 (index)
- Image May Be Everything to XVS
- Table 6-12 Statements Indicating Importance of Image, Fall 2007 (index)
- Competitive and Controlling
- Table 6-13 Statements Indicating Workaholic Nature, Fall 2007 (index)
- And Yet Still Fearful of Responsibility
- Table 6-14 Statements Indicating Fear of Responsibility, Fall 2007 (index)
Chapter 7 Value Shopper Retail Preferences
- Retailer Categories: Value Shoppers Show Consistently Higher Penetration than Total Population
- Table 7-1 Type of Retailer Shopped in Last Four Weeks, by Shopper Type, 2007 (%)
- Department, Discount, Children’s Toy, Clothing and Footwear Store Preferences
- Wal-Mart Tops the List of Retailers
- Table 7-2 Department, Discount, Children’s Toy, Clothing and Footwear Store: Shopped Last Four Weeks by Shopper Type, 2007 (%)
- Table 7-2 Department, Discount, Children’s Toy, Clothing and Footwear Store: Shopped Last Four Weeks by Shopper Type, 2007 (%)
- Average Value Shoppers Go to More Stores
- Table 7-3 Shopping Outlet Preferences of Average Value Shoppers, 2007 (%)
- Extreme Value Shoppers More Focused on Necessities
- Table 7-4 Shopping Outlet Preferences of Extreme Value Shoppers, 2007 (index)
- Entertainment Shopper Store Preference
- Table 7-5 Shopping Outlet Preferences of Entertainment Shoppers, 2007 (index)
- Table 7-5[Cont.] Shopping Outlet Preferences of Entertainment Shoppers, 2007 (index)
- No Interest Shoppers Prefer Not to Shop
- Table 7-6 Shopping Outlet Preferences of No Interest Shoppers,
2007 (index)
- Supermarket Preferences
- Table 7-7 Supermarket and Food Store: Shopped Last Four Weeks by Shopper Type, 2007 (%)
- AVS May Be More Likely to Shop Quality Experience
- Table 7-8 Supermarket Preferences of Average Value Shoppers, 2007 (index)
- XVS Indexes Show Mixed Supermarket Allegiances
- Table 7-9 Supermarket Preferences of Extreme Value Shoppers, 2007 (index)
- Food Shopping Is Necessity, Not Fun For Entertainment Shoppers
- Table 7-10 Supermarket Preferences of Entertainment Shoppers, 2007 (index)
- No Interests Show Some Interest in A&P, Piggly Wiggly
- & Save-A-Lot
- Table 7-11 Supermarket Preferences of No Interest Shoppers, 2007 (index)
- A Look at Other Top Retailers by Segments
- Convenience Stores
- Table 7-12 Convenience Stores: Purchased Last Four Weeks by Shopper Type, 2007 (%)
- Drug Stores
- Table 7-13 Drug Stores: Purchased Last Four Weeks by Shopper Type, 2007 (%)
- Home Electronics Stores
- Table 7-14 Home Electronics Stores: Purchased Last Four Weeks by Shopper Type, 2007 (%)
- Home Furnishing & Houseware Stores
- Table 7-15 Home Furnishing & Houseware Stores: Purchased Last Four Weeks by Shopper Type, 2007 (%)
- Home Improvement Stores
- Table 7-16 Home Improvement Stores: Purchased Last Four Weeks by Shopper Type, 2007 (%)
- Office Supply/Computer Stores
- Table 7-17 Office Supply/Computer Stores: Purchased Last Four Weeks by Shopper Type, 2007 (%)
Chapter 8 Looking Ahead
- It’s the Economy Stupid
- Bang the Recession Drum
- Higher Unemployment, Tighter Credit Likely
- The Credit Hangover
- Importance of Reaching Out to All Types of Value Shoppers
- The “Planning” Value Shopper
- The “Opportunistic” Value Shopper
- Communicating to All Value Shoppers a Must
- Official Tasters: The Return of The Freebie
- Opportunity for Marketers to Learn More About Their Loyal Consumers and Innovate
- Fast Food Ahead of the Game
- Retailers Lost
- Telecom to Increase Promotion
- For Many Value Shoppers the Shopping Experience is Key
- Not Just About Price, but It May Seem So
- Surplus and Salvage Groceries: Growth Channel
- Younger Consumers Usher in the New Age of Coupons
- Coupon Use likely to Rise with a Recession
- Heartland Americans Most Coupon Happy
- Average Value Shoppers Comfortable With Variety of Coupons
- Table 8-1 Type of Coupon Ever Used by Value Shopper Cohorts, 2007
- Opportunity for Paperless, Digital Coupons
- Could e-Coupons Breathe New Life to an Analog Industry?
- Word-of-Mouth: Added-Value for Marketers and Consumers
- WOM a Real Business
- Proof in the Numbers
- Added Value of Sustainability Keeps Growing
- Eco-Friendly, Organic Still Important to Value Shoppers
- Core Company Values and Commitment Critical
- There’s Value in Company Values
- Not Just a Fringe Trend
- Green Begets Green, but Skeptics Abound
- Leveraging the Internet
- Value Shoppers Want Options
- Just Give Me the Bottom Line
- Price Most Important to the Well-Off
- What Loses Out to Price
- The Value Shopper’s Best Friend
- Strength in Numbers
- Could Recession Be a Boon for Internet Retailing?
- Where Are Average Value Shoppers Buying Online?
- Table 8-2 Type of Item Ordered Off the Internet in Last 12 Months, 2007 (%)
- Table 8-2[Cont.] Type of Item Ordered Off the Internet in Last 12 Months, 2007 (%)
- Shoppers Still Need Wooing
- Do More than Just Advertise Online
- Will Value Branded Products/Services Surge?
- Private Labels May Be The Lucky Ones
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