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Title: U.S. Market for Online Retail Banking
Published: February 2005

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The following is the abstract from the full report:
Online banking and bill pay provides unprecedented convenience and control for the more than one third of adults who currently bank by computer. Online banking and bill payment customers can not only perform customary banking transactions, including conducting balance inquiries, transferring between accounts and obtaining statement reconciliations online, but can also receive and pay bills electronically via the Internet, allowing them to pay virtually any bill, whether it arrives over the Internet or through traditional mail, to anyone.

Yet the market is being further transformed by new services and features, such as e-bills, account aggregation, interbank transfers, and customer alerts (as well as explosive bill payment growth), as online banking providers continue to find ways to drive online and banking and bill payment growth, build and retain their customer bases, manage costs, and drive profits. The impact of each of these services and features and market drivers, and much more, is covered in the new Packaged Facts report, The U.S. Online Retail Banking Market.

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