Small business is hot. There are nearly 26 million small businesses (companies with 500 employees or fewer) in the United States and more small business births every day. With over $9 trillion in revenues and over $2 trillion in assets, financial services for small businesses in the U.S. are rich in opportunities. Small businesses produce anywhere from $300 billion to over $350 billion in financial service and product revenues annually, including $120 billion to $200 billion in banking revenues and $137 billion in insurance premiums. Beyond credit, payments, cash management, payroll processing, treasury services and trade finance, small business owners have a wide variety of personal banking needs that represent a tremendous opportunity for financial services providers. Commercial banks, community banks, credit unions, credit card companies, insurance companies’ equipment leasing companies, brokerages and financial advisors all look to gain traction in this highly competitive market. But the market is highly fragmented by size, type, ownership characteristics, industry and geography. It is a churning market where half the owners of established businesses may retire in the next decade, and where 10% of all small businesses close each year only to be replaced by a slightly bigger crop of new entrants. Moreover, the rising generations of Gen X and Gen Y entrepreneurs have different needs and expectations than their Boomer counterparts. It is also a highly personal market where 74% have no employees, 87% of employer firms have fewer than five employees and the owners’ personal finances are often aligned with the business’s finances. Financial Services for Small Businesses in the U.S. focuses on the size and segmentation of those 26 million U.S. small businesses. It looks at the characteristics of small business owners examining segment by segment their use of financial products and services, attitudes and unmet needs. Competitive profiles of the major players -- card companies, banks and non-bank entities -- provide insight into their strategies, recent activity and future plans, while data from Simmons Market Research Bureau paints a picture of small business owner attitudes and use of financial products. The report also looks at products and services initiatives and examines advertising, marketing and channel strategies.
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